Delivery

DELIVERY TIMES

Delivery standard Delivery Express

Québec

3 working days X

Canada

7 working days X

Gustine baby carriers is committed to starting the delivery process within 3 business days of your order. The days below will not be considered as working days. Delivery times may then vary depending on where you live. Christmas - December 25th

New Year's Day– January 1st

Easter Monday – April 2nd

St-Jean-Baptiste – June 24

Canada Day – July 1st

Labour Day – May 1st

Thanksgiving Day – October 8

SHIPPING CHARGES

Baby Carrier Accessories

Canada

Free Depending on the delivery service you choose

International

Depending on the delivery service you choose Depending on the delivery service you choose

REIMBURSEMENT POLICY

Refunds are only possible if the product received is in a faulty condition at the time of receipt or if we have sent you a product that does not correspond to your order.

In order to facilitate the procedures for returning the goods, you can send us photographs of the product's defect with your claim.

Please note that all our products are meticulously inspected at the time of packaging to ensure that they are free of breakage or defect in their manufacture.

We will analyze the claim related to a product's defect accordingly to the information mentioned in this paragraph.

MERCHANDISE RETURN

There is no possibility of returning merchandise unless an error has been made by Gustine baby carriers regarding the shipment of an erroneous item or if you receive a product with a defect.

In such a case of error, Gustine baby carriers undertakes to assume the delivery costs and, upon receipt, to return the correct product to you. The return of merchandise will be made on the condition that the returned item is in its original condition.

Never take the initiative to return a product to us before contacting us first. Gustine baby carriers will pick up the parcel at your work or home.